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    BRAEMOOR

        REHABILITATION AND NURSING CENTER

                                      34 North Pearl Street     Brockton   Massachusetts  02301

Braemoor Rehabilitation and Nursing Center
Department of Public Health
Family Survey Results
2005
Published 12/2005

The Massachusetts Department of Public Health conducts surveys of resident's responsible party satisfaction in nursing homes across the Commonwealth. The surveys are conducted every two years and to date have been conducted in 2005, 2007, and 2009.  The Nursing Home Satisfaction Survey provides a number of measures of satisfaction. Detailed information came from fifty-three questions classified into six domains that rated the 575 plus facilities in; facility staff, physical environment, activities, personal care services, food and meals, and the resident's personal rights as well as rating overall satisfaction and ability to meet residents needs. The survey used a five point scale with 1 = very dissatisfied to 5 = very satisfied. Each facility's scores were compared to the overall State average as well as the North, South, West and Metro regions. To view Braemoor's averages in all domains of the satisfaction survey for the past three surveys select "Continue".

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